Privacy Policy
Last updated: March 18, 2026
1. Who We Are
This website (tigerbuggy.com) is operated by Yalla Tours & Travel LLC, a company registered in Dubai, United Arab Emirates.
- Trade License No.: 958647
- Commercial Register No.: 1925519
- Registered address: Office 304, Dubai Investment Park 1, Dubai, UAE
- Activity location: Al Madam, Sharjah, UAE
- Email: [email protected]
- Phone: +971 55 166 8500
Throughout this policy, "Tiger Buggy", "we", "us" and "our" refer to Yalla Tours & Travel LLC.
2. Information We Collect
2.1 Information you provide directly
- Name, email address, and phone number when you make a booking or enquiry
- Group size, preferred date, and tour preferences
- Payment information (processed by our third-party payment provider — we do not store card details)
- Messages sent via WhatsApp, email, or contact forms
2.2 Information collected automatically
- IP address and approximate location
- Browser type, device type, and operating system
- Pages visited, time spent, and referral source
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Process and confirm your tour bookings
- Communicate with you about your reservation (confirmations, directions, reminders)
- Respond to enquiries and customer support requests
- Improve our website, services, and customer experience
- Send promotional messages (only with your consent; you can opt out at any time)
- Comply with legal and regulatory obligations in the UAE
4. How We Share Your Information
We do not sell your personal data. We may share it with:
- Payment processors — to complete transactions securely
- Booking platform providers — to manage reservations
- Analytics services — to understand website usage (anonymized where possible)
- Legal authorities — if required by UAE law or to protect our legal rights
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, and for a minimum period as required by UAE commercial and tax law. Booking records are kept for at least 5 years. You may request deletion of your data by emailing [email protected].
6. Cookies
Our website uses cookies and similar technologies for:
- Essential cookies — required for the website to function (language preference, session)
- Analytics cookies — to understand how visitors use our site (Umami Analytics)
- Third-party widgets — Google Maps embed, Elfsight reviews widget
You can control cookies through your browser settings. Disabling essential cookies may affect website functionality.
7. Your Rights
Under applicable UAE data protection regulations, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at [email protected].
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our website uses HTTPS encryption for all data transmission.
9. Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal data from children. Tour bookings for minors must be made by a parent or guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: [email protected]
- WhatsApp: +971 55 166 8500
- Address: Office 304, Dubai Investment Park 1, Dubai, UAE